What are customs fees?
If you’re shipping orders outside the US, your customers may have to pay customs duties, taxes, or import fees. These charges vary depending on the destination country, the value of the order, and local import rules.
Who is responsible for these fees?
Your end customer is responsible for any customs fees. These charges are paid directly to the destination country’s customs agency and are not collected by Printful.
What affects the customs fee?
Several factors can influence customs costs:
- The declared retail price of the product
- The country-specific import threshold
- The type of product
Note
When setting or editing your retail prices, remember that customs agencies often calculate duties based on this declared price.
What if I collect VAT in my store?
If you have submitted a VAT ID to Printful, we will pass this information to the carrier and print it on the shipping label where applicable.