How will Printful charge me?
When a customer purchases a product through any integrated sales channel, orders are automatically forwarded to Printful based on your order approval settings. Printful will charge the production price of the product and shipping fees to your linked credit/debit card or Printful Wallet.
It’s worth noting that any available funds in your Printful Wallet will always be used first. If these funds don’t cover the total order cost, the remaining amount will be charged to your linked card.
You can find the product prices in the Printful catalog. Keep in mind that different colors and sizes of the same product may have varying prices.
Can Printful directly access funds from my sales channel?
No, Printful cannot directly access funds from your sales channel. This results in two separate transactions, with the difference being your profit.
Once a customer places an order on your sales platform, you will receive the full retail price. Subsequently, Printful will charge you separately for the production and shipping costs, leaving you with your profit.
If there is an issue with the customer’s order and we issue a refund, please note that you will also need to refund the customer through your sales channel. The refund provided by Printful is sent only to you and not directly to the customer.